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Terms And Conditions

This Website is owned by The Biove life sciences.However, your access and use of the Site is subjected to the following terms and conditions and all applicable laws. By accessing and browsing this Site, you accept, without limitation or qualification, the Terms and Conditions. If you do not agree with any of the below Terms and Conditions, do not use this Site. We reserve the right, in our sole discretion, to modify, alter or otherwise update these Terms and Conditions at any time and you agree to be bound by such modifications, alterations or updates.


All material on this Site including but not limited to text, images, illustrations, etc. are protected by copyrights which are owned and controlled by us or by other parties that have licensed their material to us. Material from the Site or any website owned, operated, licensed or controlled by us may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Specifically, you should not attempt to “pass off” any of the Material as your own work. Modification of the Material or use of the Material for any other purpose is a violation of the copyrights and other proprietary rights. For purposes of these Terms and Conditions, the use of any material on any other website or networked computer environment is prohibited. The trademarks, logos and service marks displayed on the Site are our property and the property of other parties. Users are prohibited from using any Marks without our written permission or third


We make no warranty, representation or guarantee as to the content, sequence, accuracy, timeliness or completeness of the Material or that the Material may be relied upon for any reason. We make no warranty, representation or guaranty that the Material will be uninterrupted or error free or that any defects can be corrected. For purposes of this section, “we” shall include TheBiove life sciences Company, and its subsidiaries, successors, shareholders, and their respective employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.


Under no circumstances shall we be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of, or reliance on, the Material, or from the use of the Internet generally.


Your use and browsing of the Site is at your risk. You should not rely on any of the Material and instead should seek other opinions before taking any action or determining not to take any action, which could lead to injury, harm or damage of any kind. Please do not rely upon information provided in this website as “medical advice”. This website is not a substitute for a doctor or medical consultancy of any sort. For purposes of this section, “we” shall include The Biove life sciences Company, and its subsidiaries, successors, shareholders, and their respective employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.


If you are damaged or injured by any of the Material contained in the Site, or you are dissatisfied with the Site or Material for any reason, then your sole and exclusive remedy is to discontinue accessing and using the Site.


This agreement will terminate immediately without notice from us if in our sole discretion you fail to comply with any term or provision of this Agreement. Upon termination, you must destroy all materials obtained from this Site and all copies thereof, whether made under the terms of this Agreement or otherwise. In the event of termination, the disclaimers of warranties and limitations of liabilities, damages and remedies set forth in this Agreement shall survive.


If any provision of this agreement shall be unlawful, void, or for any reason unenforceable then that provision shall be deemed sever able from this agreement and shall not affect the validity and enforce ability of any remaining provisions. We may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.


We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include data analysis firms, customer support specialists, email vendors, webhosting companies and fulfillment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.


In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.

POLICIES

Biove life sciences is a leader in online privacy rights. We have created this privacy statement in order to demonstrate our commitment to you, our customer, through transparent, easy-to-understand information regarding our data practices.


Privacy are at the core of our business practices and product offerings, we care deeply about protecting the personal information of our customers and website visitors. Our goal is to be as transparent and forthright as possible about the data we collect, with whom we share this data, and how this data is used.


In the course of your use of the Services, we obtain the following information about you as described below. We collect this data for the purpose of identification and adequate performance of the contractual arrangement which is in place between you and us and to allow us to comply with our legal obligations.


All the information which we collect from Client end information on the legal basis of: Your permission or agreement and contractual arrangements and obligations between Biove life sciences and the Client.


To Communication: – Create the best communication environment at any point when we required.


To showing Your Success story: – Use the info (Company Name and your Name) as showing the success story on our website page to making timeline. Use your info for the accounts related work.


For Invitation: – Use your information for sharing the information of new services or any event which is conducted by Biove life sciences.


To connected with principal Company: – To Use the info for the resister for any services which is concerned with the Principal company.


To Connected with you: – Formal Communication between Client and Biove life sciences Family.

We will never sell your personal information. We may share it with others in the following ways:

When you make something public: – Information that you choose to include in a publicly available area of the website, such as a comment on our blog posts, will be available to any user who has access to that content.


These third parties may have access to or process personal data as part of providing these services to us. We limit the information provided to only what is reasonably necessary in order to perform these functions, and require them to handle your personal information as if we were handling it directly.


Compliance with Law: – We may disclose personal information if required to do so by law, or to otherwise cooperate with law enforcement or governmental agencies.


We reserve the right to disclose any data or personal data in order to take precautions against liability, or protect ourselves or others from fraudulent or unlawful uses or activity.

We have taken great measures to ensure that your visit to our Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail at care@biovelife.com. If you have questions related to Text Messages, please contact us by care1.biove@gmail.com

Return or Replacement Policy :

We offer you complete peace of mind while ordering at biove life - you can return all items within 15 days of receipt of goods. Please ensure that the product is unused and the tags, boxes and other packaging is intact. If you are not satisfied with what you have bought, we'll gladly take it back within 15 days from the date of delivery, for that please send us pictures of the packaging and product(s) at care1.biove@gmail.com. If you have paid by card then we will reverse the payment. In case of Cash on Delivery or Bank Deposits as modes of payment, we will issue a cheque in the registered name of the customer.


If an item is found damaged, missing or incorrect as per your order & the description on our website, customers have to escalate a concern with us within 48 hours of delivery. Send us a picture of the packaging and products at care1.biove@gmail.com or call on +91-90875-34543 within those 48 hours (excluding gazetted holidays & Sunday). We will arrange a reverse pickup for the product and then issue either a full refund through cheque or a different item in exchange, as per your request. Replacements are subject to availability of the particular product. Please note the usual 14-day return policy won’t be applicable in these kinds of cases.

You can either write us at care1.biove@gmail.com or call at+91-90875 34543 , 10 AM to 7 PM to initiate a return. Wherever possible we will facilitate the pick-up of the item. In case, the pick-up cannot be arranged by us, you can return the item through SpeedPost courier service and share tracking details and we will return the courier costs.

Shipping Policy :

What are the delivery charges?
Delivery charge varies with each Seller.
For Products listed as Biove life Plus, a Rs 150 charge for delivery per item may be applied if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered free. Why does the delivery date not correspond to the delivery timeline of 2-3 business days?


It is possible that the we or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates. What is the estimated delivery time?


we generally ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.


Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Biove life ?


There are NO hidden charges when you make a purchase on Biove life . List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.


Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.


Why does the estimated delivery time vary for each seller?


You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.


The availability of reliable courier partners in your location


At times Sellers prefer not to ship to certain locations. This is entirely at their discretion. Why is the CoD option not offered in my location?


Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.


Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location. I need to return an item, how do I arrange for a pick-up?


Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.


Wherever possible biove Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through biove , you can return the item through a third-party courier service. Return fees are borne by the Seller. I did not receive my order but got a delivery confirmation SMS/Email.


In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for the seller to investigate. What do the different tags like "In Stock", "Available" mean? 'In Stock'


For items listed as "In Stock", Sellers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location. 'Available'


The item is popular and is sold out. You can however 'book' an order for the product and it will be